Working Student: Development Team & Customer Success

Written By Mariana Ramirez de Arellano

Joona is a mobile application developed by its parent company, 2mrk technologies GmbH. Based out of Hamburg, Germany, Joona is a dynamic startup dedicated to making health information accessible anywhere. We are in the early stages and are seeking a proactive and detail-oriented individual to join our team as a Working Student: Development Team and Customer Success. This role offers the opportunity to contribute to the scaling of our company and to work hand in hand with the founders.

Location: Hamburg, Germany

Hours: 20hrs/week

Salary: 13,5€/hr

Start date: October 2024


What you will be doing

  • Support in customer communication and customer satisfaction efforts

  • Assist in competitor and feature research

  • Conduct user interviews and surveys

  • Seek points of improvement and implement them

  • Test the app before and after new version releases

  • Help with the documentation of tech files before and after release

Expectations

  • Fluent in German and English

  • Based in Hamburg, Germany

  • Tech affinity, ideally experience in app development or tech companies

  • Flexible working hours and partially remote possible

  • Check-in meetings: 3x week

  • This role will report to the CTO (Maximiliane Mangin).

How to apply

Send us a short paragraph on why you would like to work for Joona and your CV via email to info@joonaapp.com.

We are committed to creating an inclusive and diverse environment. Any and all applicants are welcome.

Mariana Ramirez de Arellano