Support Center

 Frequently Asked Questions

  • Joona is designed for you and serves multiple purposes.

    You are able to keep a record of your health status and history including:

    - vaccination pass

    - medication intakes and reminders,

    - upload and storage of health documents (like an MRI scan etc.)

    - mother pass / pregnancy

    - and more features to launch in the future.

    Sign up to our newsletter to hear about it first.

    Our commitment is to keep your data safe, allow the creation and managing of profiles for underage children, and provide viewer access for other profiles that are specifically shared with you for emergency purposes.

    In addition, we use your data only if you allow us to in order to optimize Joona. Go to the settings section in your Joona account to help us create the best experience for you and your family.

  • Unlike free apps, our subscription service helps protect you and your data. We offer a wide range of features where you own your data. We will never sell your data – though you will have the option to help us further certain research topics. Check our Joona Privacy Commitment page for more info.

  • For the time being, Joona is free. Download the app for iOS here.

  • Joona is a unique tool that is designed as an easy to use data safe companion for your health journey. You also have the capability to share and manage the profiles of underage children, view the profile of relatives and those important to you for emergency purposes.

    We have built this app because we needed it and we couldn't find anything else on the market that could help us manage our medical information. We look forward to evolve with you and serve you and your needs. Check our Privacy Policy for further information on how data is stored.

  • As a young business we are focused on creating the best product possible. Joona needs to excel in several areas such as development, product design and data protection. Once the iOS Joona is up and running, we will provide you with the equivalent Android version. Sign up here to be the first to hear about it.

  • Please refer to Joona Privacy Commitment.

Have open questions?

Contact us.

We will get back to you as soon as possible.